Hong Kong’s banking industry is making sure its embrace of virtual banking and electronic services does not leave anyone behind, as they reach back to paper forms to cater to the city’s rapidly greying population.Over the next six months, each of the 160 banks and over 300 deposit-taking companies in the city will have to ensure they are able to serve elderly customers and less tech-savvy users, according to a new code of conduct announced on Friday by the Hong Kong Association of Banks (HKAB)…

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